GSO Test

Communication Information

If you have any questions or concerns about your child’s education or welfare at Immanuel, please follow the step by step guide on the best way to raise these.

Contact Details:

The school office can be contacted from 8.00am every day until 4.00pm via email on admin@isaprimary.school. Any emails that contain confidential information and are for the attention of the Senior Leadership Team should be sent to comms@isaprimary.school

Class Teacher

In the first instance you should ask your child’s class teacher about queries such as homework, school work, friendships or progress matters.

Assistant Headteacher

If matters cannot be resolved with the class teacher, then you can contact the school to speak to an Assistant Headteacher. Matters regarding the wellbeing of your child can also be discussed with our Assistant Headteachers.

Deputy Headteacher

Issues relating to a member of staff or the wellbeing of your child or children then please do contact our Deputy Headteacher.

Headteacher

The Headteacher can be contacted if you have personal, financial or confidential matters to discuss. Serious concerns relating to the wellbeing of your child or other children will be referred to the Headteacher.

School Business Manager or Chair of Governors

You can email the School Business Manager with issues relating to school admissions, free school meals entitlement and payment of services. The chair of Governors can be contacted regarding serious issues that cannot be resolved by the Headteacher.

 

Postal address:                                                      Telephone:                                   

Immanuel and St Andrew Primary School        020 8679 5005                              

Northanger Road

Streatham

SW16 5SL

 

Communication Contacts for the school:

 

Senior Leadership Team

 

Headteacher

Mrs Bronia Grehan

Acting Deputy Headteacher

Miss Abigail Dellar

Assistant Headteacher

Mrs Salome Lunt

Acting Assistant Headteacher

Miss Amanda Bell

School Business Manager

Mrs Carena Hall

Office Team

Senior Admin Officer

Ms Vivien Hamilton

Finance and Systems Lead

Ms Misratch Tilahun 

Admin Officer

Ms Kate Robertson

Admin Assistant

Miss Mandy Chu

Inclusion & Wellbeing Team

Equity Lead 

Mrs Salome Lunt

Inclusion and Well-being Lead

Miss Abigail Dellar

Special Needs Coordinator

Mrs Lindsey Snook 

Pastoral Lead

Mrs Lisa Oakley

Family Liaison Officer

Mrs Hayley Godden

EAL Lead

Mrs Aisha Lone (HLTA)

 

How will the school contact you?

Dates for the diary

Key dates are shared at the beginning of a term and as new dates are added emails and letters will be sent where appropriate to keep parents/guardians up-to-date. Letters will be emailed to parents/guardians and text messages are sent as reminders. Some letters will be in book bags especially where consent is required.  We endeavour to give parents 2 weeks’ notice where at all possible before an event occurs or a cancellation. A yearly calendar will be published on the website.

Celebrating school events and news

We will be issuing a school newsletter fortnightly where school news about events and achievements will be shared with our school community. We also use twitter to share our good news.

Any concerns regarding behaviour or learning.

Depending on the concern either the class teacher, pastoral team member or senior leader will phone a parent to inform them of an incident or arrange a meeting to discuss any concerns. Parents/guardians will often be spoken to or contacted at the end of a school day where appropriate. Working parents/guardians will be contacted by phone.

 

How can you contact the school?

Messages, Queries, Concerns

Person to contact

If your child is absent from school.

Please notify the school office as soon as possible each day of absence via the Pupil Absence Reporting Form

Please note that this notification does not guarantee that absences will be authorised. Refer our  
Attendance Policy.

For planned absences, a Special Leave Form should be completed prior to the day of absence.

If you have a quick message for your child’s teacher about collection arrangements or health concerns.

Your child’s teacher will be available in the playground at 8.45am each day and after school. Urgent messages may be left at the school office if you do not get a chance to speak to the class teacher. An email can also be sent to the school office and the message will be passed on to the class teacher.

If you would like to talk about your child’s learning progress.

A Parents’ Evening is held in the Autumn and Spring term and there are various curriculum workshops that take place throughout the year. We also hold showcasing evenings where you are able to look at your child’s books.

To make an appointment to meet with your child’s class teacher at any other time, please email the school office (admin@isaprimary.school) to arrange a meeting.

If, following your discussion you would like more information, you can make an appointment to meet with a Senior Leader.

If you are concerned about social behaviours your child may be experiencing, additional needs or family support.

Please make an appointment to meet with your child’s class teacher. You can email the school office (admin@isaprimary.school) to arrange a meeting.

Alternatively, you can email inclusion@saprimary.school which will go directly to the Family Liaison Officer or SENDCo.

If, following your discussion you would like more information, you can make an appointment to meet with a Senior Leader.

If you would like to discuss something related to your child’s teacher.

Please make an appointment to meet with the Assistant Headteachers (Mrs Lunt or Miss Bell) or Acting Deputy Headteacher (Miss Dellar). You can email the office on comms@isaprimary.school addressed to the senior leader to make an appointment.

The Headteacher can be contacted if you have personal, financial or confidential matters to discuss. Serious concerns relating to any child will be referred to the Headteacher.

Please email the office on comms@isaprimary.school to make an appointment.

If you would like to discuss your child’s special educational need.

Please make an appointment to meet with SENDco, Mrs Snook, by emailing inclusion@isaprimary.school

If you have any questions about money you owe to the school, or to escalate any issues regarding the office.

Please email the School Business Manager (Mrs Hall) on chall@isaprimary.school.

If you would like to find out about breakfast club, after school clubs or afters.

Please email the school office on admin@isaprimary.school

If you have a ParentPay query.

Please contact the school office on admin@isaprimary.school

If you have a query about Admissions.

Please contact the school admissions officer on comms@isaprimary.school .

 

If, having followed the steps above, your question or concern is not resolved, please make an appointment to meet the Acting Deputy Headteacher, Miss Dellar. If after that meeting your question or concern is still not resolved, please make an appointment to see the Headteacher, Mrs Grehan.

If you would like to contact the Governing Body directly, they may be contacted in writing via the school office. All correspondence must be sealed and addressed to the Chair of the Governing Body.