Communication Information

If you have any questions or concerns about your child’s education or welfare at Immanuel, please follow the step by step guide on the best way to raise these.

Class Teacher

In the first instance you should ask your child’s class teacher about queries such as homework, school work, friendships or progress matters.

Assistant Headteacher

If matters cannot be resolved with the class teacher, then you can contact the school to speak to an Assistant Headteacher. Matters regarding the wellbeing of your child can also be discussed with our Assistant Headteachers.

Deputy Headteacher

Issues relating to a member of staff or the wellbeing of your child or children then please do contact our Deputy Headteacher.

Headteacher

The Headteacher can be contacted if you have personal, financial or confidential matters to discuss. Serious concerns relating to the wellbeing of your child or other children will be referred to the Headteacher. An

School Business Manager or Chair of Governors

You can email the School Business Manager with issues relating to school admissions, free school meals entitlement and payment of services. The chair of Governors can be contacted regarding serious issues that cannot be resolved by the Headteacher.

 

Contact Details:

The school office can be contacted by telephone from 8.00am every day until 4.30pm on Tuesdays, Thursdays and Fridays and up to 5.00pm on Mondays and Wednesdays on 020 8679 5005. You can also email the school office regarding general enquiries on admin@immanuelschoollambeth.org.uk Any emails that contain confidential information and for the attention of the Senior Leadership Team should be sent to comms@immanuelschoollambeth.org.uk

We would remind parents that if you are dropping off any paperwork or letters that you are able to use the post-boxes in the front office where appropriate.

 

Please note that all correspondence to teachers or senior leaders should be submitted in writing, in a named, sealed envelope and either given to the office or put in the post-box in the front office.

 

Postal address:                                                      Telephone:                                   

Immanuel and St Andrew Primary School        020 8679 5005                              

Northanger Road

Streatham

SW16 5SL

 

Communication Contacts for the school:

 

Senior Leadership Team

Headteacher

Mrs Grehan

Deputy Headteacher

Mrs Morris

Assistant Headteacher

Mrs Appleton (on maternity leave until February 2021)

Office Team

School Business Manager

Mrs Morgan-Smith

Senior Admin Officer

Ms Hamilton 

Admin Officer

Ms Robertson

Admin Assistant

Miss Chu

Inclusion Team

Inclusion Manager

Mrs Appleton  (Assistant Headteacher)

Special Needs Coordinator

Mrs Snook 

Pastoral Lead

Mrs Oakley

Family Liaison Officer

Mrs Godden

EAL Lead

Mrs Aisha Lone (HLTA)

 

How will the school contact you?

Our website is currently under-construction but we look forward to adding this to our various forms of communication with parents.

Dates for the diary

Key dates are shared at the beginning of a term and as new dates are added emails and letters will be sent where appropriate to keep parents/guardians up-to-date. Letters will be emailed to parents/guardians and text messages are sent as reminders. Some letters will be in book bags especially where consent is required.  We endeavour to give parents 2 weeks’ notice where at all possible before an event occurs or a cancellation. A yearly calendar will be published on the website.

Celebrating school events and news

We will be issuing a school newsletter fortnightly where school news about events and achievements will be shared with our school community. We also use twitter to share our good news.

Any concerns regarding behaviour or learning.

Depending on the concern either the class teacher, pastoral team member or senior leader will phone a parent to inform them of an incident or arrange a meeting to discuss any concerns. Parents/guardians will often be spoken to or contacted at the end of a school day where appropriate. Working parents/guardians will be contacted by phone.

 

How can you contact the school?

Messages, Queries, Concerns

Person to contact

If your child is absent from school.

Please notify the school office as soon as possible each day of absence either by telephone on 020 8679 5005 or in person. Please note that this notification does not guarantee that absences will be authorised. Our Attendance Policy can be made available upon request and is on our school website. Special Leave Forms can be obtained from the front office.

If you have a quick message for your child’s teacher about collection arrangements or health concerns.

Your child’s teacher will be available in the playground at 8.40am each day and after school. Urgent messages may be left at the school office if you do not get a chance to speak to the class teacher. A phone call or email can also be sent to the school office and the message will be passed on to the class teacher.

If you would like to talk about your child’s learning progress.

A Parents’ Evening is held in the Autumn and Spring term and there are various curriculum workshops that take place throughout the year. We also hold showcasing evenings where you are able to look at your child’s books.

To make an appointment to meet with your child’s class teacher at any other time, please phone or email the school office (020 8679 5005 / admin@immanuelschoollambeth.org.uk) to arrange a meeting.

If, following your discussion you would like more information, you can make an appointment to meet with a Senior Leader.

If you are concerned about social behaviours your child may be experiencing, additional needs or family support.

Please make an appointment to meet with your child’s class teacher. You can phone or email the school office (020 8679 5005 / admin@immanuelschoollambeth.org.uk) to arrange a meeting.  Alternatively, you can email inclusion@immanuelschoollambeth.org.uk which will go directly to the Family Liaison Officer or SENDCo.  

If, following your discussion you would like more information, you can make an appointment to meet with a Senior Leader.

If you would like to discuss something related to your child’s teacher.

Please make an appointment to meet with the Assistant Headteacher (Mrs Appleton) or Deputy Headteacher (Mrs Morris). You can email the office on comms@immanuelschoollambeth.org.uk or make an appointment or hand in a letter addressed to the senior leader.

The Headteacher can be contacted if you have personal, financial or confidential matters to discuss. Serious concerns relating to any child will be referred to the Headteacher.

Please email the office on comms@immanuelschoollambeth.org.uk to make an appointment or hand in a letter addressed to the Headteacher.

If you would like to discuss your child’s special educational need.

Please make an appointment to meet with SENDco, Mrs Snook, either by emailing the school office or letter. You can also email inclusion@immanuelschoollambeth.org.uk

If you would like to find out about breakfast club, after school clubs or afters.

Please email the school office on breakfastandafters@immanuelschoollambeth.org.uk.

If you have a ParentPay query.

Please contact the school office on admin@immanuelschoollambeth.org.uk

If you have a query about Admissions.

Please contact the school office on comms@immanuelschoollambeth.org.uk where your message will be passed on to Ms Hamilton.

 

If, having followed the steps above, your question or concern is not resolved, please make an appointment to meet the Deputy Headteacher, Mrs Morris. If after that meeting your question or concern is still not resolved, please make an appointment to see the Headteacher, Mrs Grehan.

If you would like to contact the Governing Body directly, they may be contacted in writing via the school office. All correspondence must be sealed and addressed to the Chair of the Governing Body.

is awaiting content